Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Estimated shipping times

  • Australia : 5 - 14 business days
  • Canada : 2 - 13 business days
  • United States : 5 - 14 business days
  • Europe : 8 - 21 business days

I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I don't accept returns, exchanges, or cancellations

But please contact me if you have any problems with your order.

Frequently Asked Questions

Wholesale availability

We offer wholesale pricing for our retail stores, our current wholesale minimum order is 15+ pieces per order.

If you are interested in becoming a retailer please contact us through the webpage or by email, remedyessential@hotmail.com, tell us about your store and provide links to your web page or social media.

Once approved we will provide you with the next steps.

Custom and personalized orders

We would love to customize your order for you! Please message us with any requests.

Care instructions

Due to the abrasive nature of essential oils we recommend Stainless Steel as the metal of choice when possible. Rose Gold plated Stainless Steel is great as well.

All jewelry requires proper care and cleaning to keep it looking like new.

Sterling Silver will require more attention (as it normally does) so please only choose this option if you plan on polishing and caring for your jewelry properly. Sterling Silver will tarnish if left out in the open air and exposure causes it to tarnish faster, as does touching it with oils on your hands.

To help keep your jewelry tarnish free, store in an air tight box/container/bag, store away from sunlight, and wipe with a jewelry cleaning cloth before putting away.

Express/Tracked Shipping Upgrades

Most of our items ship regular post unless otherwise specified in the listing, this allows us to offer the most affordable shipping rates to our clients. Regular post does not include tracking or insurance. We do offer upgrades to Express or Tracked Packet USA that you can upgrade to while checking out.

For Regular Post items:
2-6 Business days within Canada
5-15 Business days to the USA
6-21 Business days for most locations (can vary depending on Country)

Tracked Packet USA:
4-14 business days and tracking included

Express Shipping:
1-5 Business days within Canada (2-3 for most locations)
3-5 Business days to USA

If you have questions regarding shipping, please contact us by messaging us or emailing remedyessentials@hotmail.com.

Processing times

Our processing times before we ship out an item can vary and we try to keep our listings updated with our current times. Generally you can expect you item to ship out within 3-5 business days. If you require a rush order please message us before placing your order.

Bulk Orders

Have an oil team you would like to buy gifts or incentives for? lots of oil lovers on your Christmas list? We are happy to offer discounts for bulk orders!

Please contact us through the website or by email, remedyessentials@hotmail.com, with your request. Once approved we will contact you with the next steps.

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